Question 1

Who are your products for?

Accepted Answer

Our products are intended exclusively for business customers: wholesalers, market vendors, webshops, outlet stores, and other professional resellers. We do not sell to individual consumers.

Question 2

Can I see your prices online?

Accepted Answer

Yes, every product page shows our current price per kilogram, excluding VAT. These prices also exclude freight and shipping costs; the final quote is put together on request, including shipping to your location.

Question 3

Are the listed prices inclusive of VAT?

Accepted Answer

No, all prices on our website are exclusive of VAT (excl. VAT). This applies to all products in our catalogue.

Question 4

What is the minimum order?

Accepted Answer

This varies per product. There's no fixed minimum for our regular per-kilogram catalogue; for our Full Truck lots (such as Amazon Overstock Boxes and the Amazon Mystery Box) a minimum order in boxes or kilograms applies, as stated on the relevant product page.

Question 5

What exactly can I expect in a mystery box?

Accepted Answer

The exact contents of a mystery box are not guaranteed unless explicitly stated. Every product page includes a description of possible contents, origin, and condition. Also read our product disclaimer for full terms.

Question 6

How does payment work?

Accepted Answer

You'll receive an invoice once your order is confirmed. Payment is made by bank transfer; we do not offer online payment methods.

Question 7

Do you also deliver outside the Netherlands?

Accepted Answer

Yes, we ship to business customers throughout Europe. Get in touch to discuss shipping options and costs to your country.

Question 8

Can I view a lot before ordering?

Accepted Answer

Yes, viewing our warehouse in Den Haag is possible by appointment. Contact us to schedule a visit.

Question 9

Do you guarantee the contents or value of a lot?

Accepted Answer

No. Mystery boxes contain mixed and uninspected (or partially inspected) merchandise. We make no unrealistic promises about guaranteed value or profit. See our product disclaimer for more information.

Frequently asked questions